Customer service resolution
Requests resolved end to end across chat, email and voice, in the customer’s own systems. Escalation only when it earns it.
Solutions · Consumer Services
Transform consumer services with AI.
Production AI across service, billing, retention and risk. For businesses where millions of customers judge you on the next interaction.
Key applications
Streamline your most critical workflows.
Where consumer businesses lose the most, and where AI earns it back.
Billing & disputes
Charges explained, errors corrected, disputes settled within policy. Refunds issued inside authority, the rest routed to a person.
Retention & churn
Risk scored per account from usage, contact and payment signals. The right offer made before the cancellation call.
Personalisation
Offers, content and timing tuned per customer from first-party data. Nothing leaves your environment.
Fraud & abuse
Account takeover, promo abuse and payment fraud detected as patterns form. Cases assembled with evidence for review.
Ask your data
Plain-language questions on customers, revenue and operations answered straight from the warehouse. Scoped to the asker’s role.
Security & control
Your data stays yours.
Read access, never write. Irreversible actions stop at a human gate. Every decision logged, permanently. Deployed in our cloud, yours, or fully isolated.